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Sleigh the Seasonal Slowdown: Maximize Productivity with These Salesforce Hacks

Sleigh the Seasonal Slowdown: Maximize Productivity with These Salesforce Hacks

The final weeks between December and January often leave businesses stuck in slow motion. The office treats are gone, the gift exchanges are over, and now we’re all just watching the calendar wind down. Emails pile up unanswered, meetings get rescheduled endlessly, and most calls land in voicemail purgatory. But who says productivity has to wait for January? Instead of coasting through these final days of 2024

Forging Faster Futures: Salesforce Managed Services for the Public Sector

Forging Faster Futures: Salesforce Managed Services for the Public Sector

For decades, government agencies have taken careful steps toward modernization, primarily focusing on optimizing existing processes – digitizing paper forms, moving services online, and streamlining workflows. While these incremental improvements have yielded benefits, they represent digital optimization rather than true transformation. It’s like upgrading from a flip phone to a smartphone but only using it to make calls

Cutting Churn Costs with Agentforce: A New Era for Insurance Retention

Cutting Churn Costs with Agentforce: A New Era for Insurance Retention

We’ve all heard the saying “prevention is better than cure.” But for the world of insurance, they’re still largely operating in reaction mode when it comes to client retention. While the insurance industry has gradually evolved with the adoption of customer relationship management (CRM) tools, data analytics, and AI-driven insights, many companies are still playing catch-up in terms of leveraging these technologies effectively to anticipate and prevent churn before it happens.

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