For most, childhood is a time filled with laughter, sleepovers, and skinned knees; a time when the biggest worry is often whether or not you’ll get a good grade on that upcoming math test. But for others, childhood becomes a journey where young hearts must shoulder one of life’s heaviest burdens: a parent’s cancer diagnosis. In this landscape of uncertainty emerges Kesem, a touchstone of hope and healing for children navigating the turbulent waters of a parent’s cancer journey.
In the heart of our nation’s capital, software changes do more than just update systems—they can directly impact the delivery of essential services to millions. The District of Columbia (DC) faced a critical challenge: managing complex software updates across multiple agencies while maintaining strict compliance standards and public accountability. Manual processes were no longer sufficient for the scale and complexity of their operations.
In March 2023, Salesforce unveiled Einstein GPT, a groundbreaking AI tool that generates auto-created content directly within the Salesforce platform—no extra tabs or software needed. By seamlessly merging public and private AI models with CRM data, Einstein GPT responds to simple natural language prompts, continuously updating its output to match real-time changes in customer information. The result? Less time spent on manual content creation and more time
Today’s public sector organizations find themselves at a digital crossroads. With rapid advancements like AI reshaping the world, these organizations must pursue comprehensive digital transformation strategies to meet the rising demands of the public they serve. According to recent articles, government agencies worldwide are embracing digital transformation to not only modernize public service delivery but also for the added benefit of enhanced efficiency, effectiveness,
The innovation of humankind knows no bounds; spanning a millennia and touching nearly every aspect of life, we’ve accomplished some pretty remarkable feats. From the first general-purpose electronic computer to the dawn of the internet–and beyond–humans have and continue to journey beyond what was previously known to be possible. Such is the case for the minds at Salesforce, who, for the last 25 years have pushed the envelope of innovation
